The FAQ and Support Center provides for quick answers, helpful resources, and personalized assistance to make your Desert Mobile Medical experience seamless and stress-free.
FAQ and Support Center
FAQ
Do You Take Medical Insurance?
Do You Take Medical Insurance?
No. Happily, no. One of the most critical distinctions in our model of care is the direct, personal relationship between you and your doctor. That same clarity and simplicity extends to our business model.
While insurance companies might be well-suited to negotiating the cost of a damaged fender, we believe they have no place dictating the quality or price of your medical care.
We deliberately forgo insurance payments to shield our patients from the arbitrary and often intrusive decisions that come with third-party payors. This direct fee-for-service model also frees us from the restrictive contracts that typically prevent physicians from ordering necessary lab tests, imaging, and medications without facing prior authorizations, forced alternatives, or outright denials.
Can I join Desert Mobile Medical if I have Medicare?
Can I join Desert Mobile Medical if I have Medicare?
Yes. Patients with Medicare are welcome to join Desert Mobile Medical. To comply with federal guidelines, you’ll simply need to sign a one-time waiver stating that neither you nor your doctor will bill Medicare for services provided by our practice.
Medicare will still cover:
Lab tests
Imaging
Medications
Hospitalizations
…as long as they are prescribed by our physicians and performed by Medicare-approved providers/vendors/facilities.
This arrangement allows you to enjoy the benefits of personalized, concierge-level care while retaining your Medicare coverage for other medical needs.
Can Children Become Members Of Desert Mobile Medical?
Can Children Become Members Of Desert Mobile Medical?
Yes, of course they can! We see all age groups at Desert Mobile Medical.
As long as there is an accompanying guardian or adult family member who is a also a member.
Can I Contact My Physician After Hours? And How?
Can I Contact My Physician After Hours? And How?
By all means, yes!
Because illness and injury do not respect regular office hours, you may call your physicians any day, at any hour. If you prefer, you may also use text messaging and video conferencing if that suits your needs.
*Certain plans/memberships do not allow for 24 hour coverage. Please check your plan or membership tier for 24 hour access.
Are My Medical Records Ever Shared With Insurance Carriers Or Pharmaceutical Companies?
Are My Medical Records Ever Shared With Insurance Carriers Or Pharmaceutical Companies?
We maintain scrupulous standards of privacy.
We are never obligated to provide any third party with a copy of your records unless you specifically ask us to do so.
How Much Are The Membership Fees?
How much are the membership fees?
Our monthly fees vary based on amount of house call visits you may require in a 12 month span. Please visit our Pricing Page or contact us directly for a personalized quote based on your needs.
What Sets Desert Mobile Medical Apart From Other Medical Practices?
What Sets Desert Mobile Medical Apart From Other Medical Practices?
Desert Mobile Medical offers a unique approach to healthcare through concierge-style, direct primary care—delivered right to your door.
Here’s what makes us different:
House Calls & Telemedicine: We bring care to you—whether in the comfort of your home, office, or via secure video call.
Personalized Attention: Our physicians take the time to truly know you. No rushed visits, no crowded waiting rooms—just unhurried, one-on-one care.
No Insurance Hassles: We don’t bill insurance, which means no copays, no surprise bills, and no interference from third-party payors.
Direct Access to Your Doctor: You can call, text, or email your physician directly—day or night.
Transparent, Membership-Based Pricing: One flat monthly fee covers your visits and access, with pricing on labs, imaging, and prescriptions and other ancillary services additional.
Whole-Person Focus: We emphasize prevention, lifestyle, and wellness—not just quick fixes or symptom management.
At Desert Mobile Medical, we’re redefining what it means to have a doctor—putting you back at the center of your healthcare.
Do I Still Need Medical Insurance If I’m A Patient With Desert Mobile Medical?
Do I Still Need Medical Insurance If I’m A Patient With Desert Mobile Medical?
Yes, we recommend that our patients maintain a major medical insurance plan with a high deductible and a Health Savings Account (HSA). While our membership covers comprehensive primary care services, having insurance ensures you’re protected financially in the event of a hospitalization, emergency, or if you need to see a specialist outside our practice.
Need help choosing a plan? We’re happy to connect you with trusted insurance representatives who can help you find coverage tailored to your needs.
Will I Benefit From Desert Mobile Medical Even If I Don’t Require Medical Attention?
Will I Benefit From Desert Mobile Medical Even If I Don’t Require Medical Attention?
Of course. We might argue that everyone benefits from a service tailored directly to them. That’s why we offer truly custom healthcare.
Our practice is devoted to the maintenance of your good health, to the enhancements of your daily experience that only physical well-being can bring. We’re here for your reactive needs. But proactive healthcare is the most important, and we’re here for that, too.At Desert Mobile Medical, we have the gift of time. Even better? We get to give the gift of time. Large amounts of precious, irretrievable time are given to you as you wish.
Every visit, for whatever reason, will be easygoing in its absolute thoroughness, relaxed in answering your questions and addressing the need of the moment. Then, as the months and years go by, we’ll build a comprehensive, intimate knowledge of your health, invaluable understanding available in no other regimen of care.
How Will I Know If The Doctors Of Desert Mobile Medical Are Right For Me?
How Will I Know If The Doctors Of Desert Mobile Medical Are Right For Me?
Why not take a test drive?
We can schedule a One-Time Medical Consultation at your home. That way you can get the right feeling with the right physician right from the get go.
It’s the only reasonable way to begin what we trust will be a long, productive, and healthy relationship. Get in touch here